Testimonials for Our Services in White Rock / Surrey

"Hi Dwayne,
I wanted to send you a note to say thank you!

I didn't get to introduce myself to you when I was there yesterday but I said a quick hello to Jason who greeted me when I arrived yesterday.

I have not had stellar experiences in the past with having my car serviced and have wasted much time waiting for my car to be done long after it was supposed to have been.  I was so pleased that you guys were ready for me when I arrived - I literally drove my car straight into the bay even though I was almost 10 mins early. I arrived back 70 mins later as you said you would take about an hour and my car was already out of the bay and waiting for me. You were perfectly on time and my bill was already printed up for me as well - I was in and out in about 5 minutes. It really made my day!

I will be recommending you to others (I already did last night!)."

Much thanks again.
 
Sue Whyte

"Dear John,

Let me state categorically, I'd rather go to the dentist than take my car to a mechanic.

For weeks I've been putting off bringing my car in to deal with a screeching noise which I suspected was a belt requiring replacement. "After all" I thought, "it's just a small inconvenience to put up with."

But as the screeching persisted and became louder and more prevalent; as neighbours started covering their ears and pedestrians looked for bomb shelters whenever I drove by, I finally succumbed to the shame brought on by my vehicular noise pollution.

So, last week I dropped my car off with your staff fully expecting to find out that the belt had been replaced and that lowed another $4.25 for parts and hundreds of dollars for labour.

Imagine my shock and surprise when I found out that your mechanic had simply adjusted my belt and that there was no charge. Excuse me! Did you say no charge? Is that even allowed according to the Mechanic's Creed? Well, I guess it must be.

John, the words Integrity and Auto Mechanic don't often go together in the same statement. I'm very pleased that I've found an Auto Mechanic that exhibits the traits of Honesty and Integrity that seem to be so elusive in your industry.

More than thanks for the freebie, thanks for creating a shop where Honesty and Integrity are an intregal part."

Sincerely,

Arnold Machel

To: Blue Top Auto
cc. John Bootsma and Staff

"I wanted to comment on how impressed we are with your auto business. You and your staff act in a professional way, providing quick, timely service, with honesty and integrity in your dealings.

As a car owner of many years, I feel very comfortable in leaving my family's vehicles in your hands, and trust your judgement for service and repair work. I have very limited knowledge of vehicles, and feel great knowing I have an auto shop nearby I can rely on.

We really like how you provide a detailed maintenance schedule of services when we get our oil changed, so we can prepare for future work. You even went out of your way to help us get a detailed response from a dealer when you could not complete the work, and provided to us how to conduct our business with the dealer. To me, this shows that you and your staff are true professionals.

I will continue to talk about Blue Top Auto with all my friends and family, and rely on Blue Top Auto for all my auto vehicle needs."

Regards,

Sean Peach

"Hi guys

Thanks for fixing the bracket on my Ducati 748L Neiman Marcus. You got me back on the road the same day. Talk about great service.

Thanks again for a job well done!"

Yours truly,

Ken Douglas
Mortgage Expert